Refund policy
Motorcycles
All motorcycle sales are final once the motorcycle is delivered or picked up. Motorcycles are not returnable or refundable. Please inspect the motorcycle before you accept delivery or take it off our floor. If something is wrong at that point, tell us before you take possession and we will make it right. Manufacturer warranty coverage, where it applies, is handled through Triumph and our service department.
Gear, apparel and parts
Items may be returned within 30 days of delivery. To be eligible, items must be unworn, unused, and in original packaging with all tags attached. Refunds are issued to your original payment method. Please allow 5-10 business days for your refund to appear after we receive and inspect the return.
Exchanges
We offer free exchanges on all eligible items. If you need a different size or color, contact us and we will get it sorted.
Return shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit. If you received a defective or incorrect item, contact us and we will provide a prepaid return label at no cost to you.
Helmets and electronics
Due to safety regulations, helmets and electronics are not eligible for refunds. We do offer exchanges for a different size or color, provided the item is unused with all original packaging and tags intact.
Fitment
If our fitment data or our advice was wrong, we cover the shipping correction.
Special order, installed and opened items
Special-order items are final sale. Parts that have been installed, and chemical or electrical items that have been opened, are not returnable.
Sale items
Items purchased on sale are eligible for exchange only. No refunds are issued on sale items.
How to start a return or exchange
Contact us at (714) 256-6700 or through our Contact page. Please have your order number ready.
In-store returns
Returns and exchanges can also be made in person at our Brea, California location during regular business hours. Bring the item and your order confirmation.